PRIVACY POLICY

How we collect, use, and protect your personal information

Last Updated: 2024-12-11

1. INTRODUCTION

AdopPet is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using AdopPet, you consent to the data practices described in this policy.

2. INFORMATION WE COLLECT

2.1. Personal Information:

  • Name and contact information
  • Address and location data
  • Government-issued identification
  • Payment information
  • Profile photos

2.2. Usage Information:

  • Browser and device data
  • IP addresses
  • Usage patterns and preferences
  • Communication history

3. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Facilitate pet adoptions
  • Verify user identity
  • Process payments
  • Improve our services
  • Communicate with users
  • Ensure platform safety
  • Comply with legal obligations

4. INFORMATION SHARING

4.1. We share information with:

  • Partner shelters for adoption purposes
  • Service providers who assist our operations
  • Legal authorities when required

4.2. We do not sell your personal information to third parties.

5. DATA RETENTION

5.1. We retain your information for as long as needed to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

5.2. You can request data deletion subject to legal requirements.

6. COOKIES AND TRACKING

6.1. We use cookies and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Understand usage patterns
  • Improve user experience

6.2. You can control cookie settings through your browser.

7. YOUR RIGHTS AND CHOICES

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Opt-out of marketing communications
  • Export your data

8. DATA SECURITY

8.1. We implement appropriate security measures to protect your information.

8.2. Despite our efforts, no online transmission is completely secure.

8.3. You are responsible for maintaining the confidentiality of your account credentials.

9. CHILDREN'S PRIVACY

9.1. Our platform is not intended for children under 18.

9.2. We do not knowingly collect information from children.

9.3. Parents can request removal of their children's information.

10. INTERNATIONAL DATA TRANSFERS

10.1. Your information may be transferred and processed in various countries.

10.2. We ensure appropriate safeguards for international transfers.

10.3. We comply with applicable data transfer regulations.

11. CHANGES TO THIS POLICY

11.1. We may update this policy periodically.

11.2. Significant changes will be notified to users.

11.3. Continued use after changes constitutes acceptance.

12. CONTACT US

For privacy-related inquiries:
Email: hello@adop.pet
Address: Carrer Can Gamundi, 41, Palma de Mallorca, 07610, Spain.
Data Protection Officer: dpo@adop.pet